Privacy Policy

1. Introduction and Commitment

Wawasan Counsel is committed to protecting the personal data of individuals who visit our website and engage with our services. This Privacy Policy explains how we collect, use, store, share, and protect personal data, and describes the rights available to individuals under applicable law.

This policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applies to personal data processed by Wawasan Counsel in connection with our corporate advisory services. If you are located outside Malaysia, please note that your data may be subject to Malaysian data protection law.

2. Data We Collect

We collect personal data in the following ways:

• Through our contact form: name, email address, phone number, and any information included in the enquiry message.
• Through service engagements: name, business identity information, identification documents (where required by law), correspondence, and documentation relevant to your matter.
• Through our website: technical data including IP address, browser type, pages visited, and session duration, collected via analytics cookies where consent has been provided.
• From third parties: where permitted, we may receive information from professional referrers, public company registries (SSM), or other legal sources in the context of an engagement.

3. Legal Basis and Purpose of Processing

We process personal data on the following legal bases:

• Consent: where you have submitted an enquiry form or agreed to optional cookies.
• Contract: where data is necessary to perform the legal services you have engaged us for.
• Legitimate interest: to maintain records, improve our service quality, and respond to general enquiries.
• Legal obligation: where processing is required under the Legal Profession Act 1976, the Companies Act 2016, or other applicable Malaysian legislation.

Personal data is used to: respond to enquiries, carry out the services engaged, maintain client records, comply with statutory obligations, and improve the quality and relevance of our services.

4. Data Retention

We retain client data for a minimum of 7 years following the close of an engagement, in line with Malaysian legal record-keeping requirements. Enquiry data from individuals who do not proceed to engagement is retained for 12 months, after which it is securely deleted unless further contact has been made.

Analytics data collected through cookies is retained in accordance with the cookie durations disclosed in our Cookie Policy.

5. Data Protection Measures

Wawasan Counsel implements the following to protect personal data:

• Access controls limiting data access to authorised personnel only
• Encrypted transmission for all data submitted through our website contact form
• Secure file storage practices for client documentation
• Regular review of data handling procedures by management
• Confidentiality obligations binding all staff and associated advisors

In the event of a personal data breach, we will notify affected individuals and the relevant authorities in accordance with applicable legal requirements.

6. Data Sharing and Third Parties

We do not sell personal data to any third party. Personal data may be shared in the following circumstances:

• With regulatory bodies (SSM, Malaysian Bar) where required by law or professional obligation
• With third-party service providers involved in delivering our services (e.g., accredited mediators, independent accountants) — under confidentiality obligations
• With website analytics providers (e.g., Google Analytics) where you have consented to analytics cookies
• Where required by court order or other legal compulsion

7. Cookies

Our website uses cookies to support basic functionality and, where consent is provided, to gather anonymous usage analytics. Full information about the types of cookies we use and how to manage your preferences is available in our Cookie Policy.

8. Third-Party Links

Our website may contain links to external websites including regulatory bodies and professional associations. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies before submitting personal data.

9. Your Rights Under Malaysian Law

Under Malaysia's Personal Data Protection Act 2010, you have the following rights in relation to personal data we hold about you:

• Right of access: to request a copy of your personal data we hold
• Right to correction: to request correction of inaccurate or incomplete data
• Right to withdraw consent: where processing is based on your consent
• Right to limit processing: in certain circumstances, to restrict how your data is used
• Right to make complaints: to the Department of Personal Data Protection Malaysia

To exercise any of these rights, contact us at: [email protected]

10. Children's Privacy

Our services are directed at individuals aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that personal data has been submitted by a person under 18, we will delete it without delay.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be noted on this page with an updated "Last Updated" date. Continued use of our website following such changes constitutes acceptance of the updated policy.

12. Contact for Data Enquiries

Data Controller: Wawasan Counsel
Address: Level 18, Menara Hap Seng, Jalan P. Ramlee, 50250 Kuala Lumpur, Malaysia
Email: [email protected]
Telephone: +60 3-2781 4593

You may also direct complaints about data handling to the Department of Personal Data Protection Malaysia (JPDP).